Guidelines for Mall Operators to Allocate for Short-term Delivery-driver Parking

Assoc Prof Jamus Jerome Lim asked the Minister for National Development whether the Ministry has considered issuing guidelines for mall operators to set aside short-term delivery-driver parking for bicycles and motorcycles.

In 2022, the Urban Redevelopment Authority and Land Transport Authority issued guidelines to facilitate safe and efficient delivery pick-ups at commercial malls. The guidelines were developed by a tripartite committee comprising representatives from Government agencies, mall owners and facility managers, platform companies and the National Delivery Champions Association, based on feedback from multiple focus group discussions with delivery riders. They include setting aside delivery waiting bays for delivery personnel to park their motorcycles and active mobility devices, as well as providing a reasonable parking grace period of 15 to 20 minutes to enable the riders to pick up their deliveries.