Staff Shortfalls Faced by Social Service Agencies in Past Two Years

Debated in Parliament on 15 Feb 2022.

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Louis Ng Kok Kwang asked the Minister for Social and Family Development about the number and percentage of Social Service Agencies (SSAs) facing staff shortfalls in the past two years, as well as the average and median shortfall per SSA.
According to a 2019 survey of 187 SSAs, about two-thirds (125 agencies) reported vacancies for permanent positions, with an average vacancy rate of 8%.
Among SSAs with vacancies, the average number of vacancies per agency was 15, while the median was four.
The vacancies included positions across various sub-sectors, not limited to core social service programmes.
The data reflects the situation from the 2019 Manpower and Salary Survey, which is the most recent comprehensive survey cited in the response.

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Louis Ng Kok Kwang

Mr Louis Ng Kok Kwang asked the Minister for Social and Family Development for the past two years (a) how many and what percentage of Social Service Agencies (SSA) faced shortfalls in staff members; and (b) what were the average and median number of staff members in the shortfall faced by each SSA.

Masagos Zulkifli B M M

Based on the Manpower and Salary Survey (MPSS)1 conducted by MSF in 2019 across 187 Social Service Agencies (SSAs), about two-thirds of SSAs, or 125, reported having vacancies for permanent positions, both part-time and full-time, in their organisations at the time.

Among the SSAs reporting vacancies, the average vacancy rate was about 8%, the average number of vacancies per SSA was 15, and the median number was four.

As SSAs may have programmes spanning different sub-sectors, these vacancies would include those in programmes outside the social service sector.

Summary written by AI (learn more)

Louis Ng Kok Kwang asked the Minister for Social and Family Development about the number and percentage of Social Service Agencies (SSAs) facing staff shortfalls in the past two years, as well as the average and median shortfall per SSA.
According to a 2019 survey of 187 SSAs, about two-thirds (125 agencies) reported vacancies for permanent positions, with an average vacancy rate of 8%.
Among SSAs with vacancies, the average number of vacancies per agency was 15, while the median was four.
The vacancies included positions across various sub-sectors, not limited to core social service programmes.
The data reflects the situation from the 2019 Manpower and Salary Survey, which is the most recent comprehensive survey cited in the response.

Questions identified by AI (learn more)

Staff Shortfalls Faced by Social Service Agencies in Past Two Years | PAPERCUTS

Staff Shortfalls Faced by Social Service Agencies in Past Two Years

Debated in Parliament on 15 Feb 2022.

Summary written by AI (learn more)

Louis Ng Kok Kwang asked the Minister for Social and Family Development about the number and percentage of Social Service Agencies (SSAs) facing staff shortfalls in the past two years, as well as the average and median shortfall per SSA.
According to a 2019 survey of 187 SSAs, about two-thirds (125 agencies) reported vacancies for permanent positions, with an average vacancy rate of 8%.
Among SSAs with vacancies, the average number of vacancies per agency was 15, while the median was four.
The vacancies included positions across various sub-sectors, not limited to core social service programmes.
The data reflects the situation from the 2019 Manpower and Salary Survey, which is the most recent comprehensive survey cited in the response.

Questions identified by AI (learn more)

Full Transcript

Louis Ng Kok Kwang

Masagos Zulkifli B M M

Among the SSAs reporting vacancies, the average vacancy rate was about 8%, the average number of vacancies per SSA was 15, and the median number was four.

As SSAs may have programmes spanning different sub-sectors, these vacancies would include those in programmes outside the social service sector.

Summary written by AI (learn more)

Louis Ng Kok Kwang asked the Minister for Social and Family Development about the number and percentage of Social Service Agencies (SSAs) facing staff shortfalls in the past two years, as well as the average and median shortfall per SSA.
According to a 2019 survey of 187 SSAs, about two-thirds (125 agencies) reported vacancies for permanent positions, with an average vacancy rate of 8%.
Among SSAs with vacancies, the average number of vacancies per agency was 15, while the median was four.
The vacancies included positions across various sub-sectors, not limited to core social service programmes.
The data reflects the situation from the 2019 Manpower and Salary Survey, which is the most recent comprehensive survey cited in the response.

Questions identified by AI (learn more)

Staff Shortfalls Faced by Social Service Agencies in Past Two Years

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Questions Identified

Full Transcript

Louis Ng Kok Kwang

Masagos Zulkifli B M M

Summary

Questions Identified

Staff Shortfalls Faced by Social Service Agencies in Past Two Years

Summary

Questions Identified

Full Transcript

Louis Ng Kok Kwang

Masagos Zulkifli B M M

Summary

Questions Identified