Utilisation Rate of Jobseeking Apps amongst Workers Aged 55 and Above

Mr Yip Hon Weng asked the Minister for Manpower (a) how many seniors aged 55 years old and above are using jobseeking apps and websites like MyCareersFuture and the Silver Jobs Portal; (b) what offline resources can less digital-savvy seniors currently tap on to get help on using online employment platforms; and (c) whether there are plans to raise awareness and uptake rates.

Since the launch of the MyCareersFuture (MCF) portal in 2018, the number of active local users has been growing steadily, from 109,000 in 2018 to 288,000 in November 2021. The number of seniors aged 55 and above using MCF is much smaller, but has grown at a quicker pace from 8,000 in 2018 to 24,000 in 2021. Workforce Singapore (WSG) continues with efforts to raise awareness and usage of the MCF job portal among jobseekers. This includes advertising through channels such as Google, Facebook and other social media platforms.

The MCF portal is one of several channels that are available to jobseekers. Jobseekers who require assistance to navigate the MCF portal or prefer to talk to a career ambassador or coach can approach WSG’s Careers Connect and NTUC’s Employment and Employability Institute (e2i). The 24 SGUnited Jobs and Skills Centres located in every HDB town have also brought career matching services closer to senior jobseekers in the heartlands. Nearly one in five jobseekers placed into jobs by WSG and NTUC’s e2i are seniors.