Commercial Malls Providing Designated Collection Points or Parking Lots for Delivery Riders

Ms Hany Soh asked the Minister for Trade and Industry whether the Ministry has data on the number of commercial malls in Singapore that provide designated drop-off and pick-up collection points for delivery orders and, if so, what is the number.

Ms Hany Soh asked the Minister for Trade and Industry whether the Ministry has data on the number of commercial malls in Singapore that provide designated parking lots with at least 20 minutes' grace period for delivery riders to collect their orders and, if so, what is the number.

MTI does not track the number of commercial malls in Singapore that provide designated drop-off and pick-up points or designated parking lots for delivery riders. Increasingly, more malls see value in facilitating the work of delivery riders. This includes implementing designated pick-up points to facilitate deliveries and setting up dedicated mall entry queues for delivery riders for Safe Entry and vaccination-differentiated safe management measures (VDS) checks. Some malls also extended the grace periods for parked vehicles during the Heightened Alert phases to allow delivery riders to park temporarily while collecting orders.