Protection for Point-to-point Drivers when Ferrying Patients to and from PCR Test Venues

Thank you. Persons who feel unwell and are travelling to and from their polymerase chain reaction (PCR) test venue are required to commute via private transport, which includes taxis or private hire cars (PHCs). As these persons are taking regular taxis or PHCs, there is an adequate supply to meet their needs.

These passengers should inform their taxi and PHC drivers about their health status so that the drivers may take appropriate precautions. Drivers have been advised to switch off the air-con when ferrying these passengers, wind down their windows during and after each trip, and clean their vehicles after the trips. Passengers should also sit at the back, diagonally from the drivers.

MOH has assessed that these measures are sufficient to minimise the risk of in-vehicle transmission of the virus and there is no need for extra precautionary measures, such as having drivers put on full personal protective equipment. Furthermore, about 98% of our taxi and PHC drivers are fully vaccinated.

I thank the Senior Minister of State for the comprehensive and very empathetic answer. Our P2P drivers have been very supportive of our journey to the endemic phase and appreciate the Government's continued support of this industry during this period. Given that our P2P drivers will be ferrying more patients and passengers who are exposed to the virus, would the Government be putting in measures to have the taxis and platform companies put in clearer safety SOPs or protocols for drivers and their vehicles? And should our P2P drivers have to self-isolate, will there be additional support for them, given that they would have difficulties with the daily rentals of their vehicles during this isolation period?

I thank the Member for her supplementary questions. We note the concerns of the drivers. We have received the feedback from the drivers, the associations and NTUC about ferrying unwell or Ag+ passengers.

We have worked with MOH who will remind the passengers to declare their health status to the drivers so that the drivers can take the necessary precautions to further minimise the risks of in-vehicle transmission of the virus. MOH has put this information up on their website in their FAQs on Health Protocols. So, this is already up. LTA will be putting it up on our website. LTA is also working with the operators and the associations to publicise this message to the drivers as well as the passengers.

So, for instance, sending emails to the database of passengers to remind them to declare their health status so that the drivers can take action and also to remind the drivers of the additional precautions that they can take. We are also working with the operators to see if we can craft a message that can be printed out and the drivers can opt to display it in their vehicles to remind the passengers. This is what we are doing to give assurance to the drivers.

With regard to support for the drivers, the operators have various measures to provide support to the drivers who either are tested positive for COVID-19 and cannot drive or they are required to self-isolate and, therefore, cannot drive. All the taxi operators provide rental waivers for the drivers who cannot drive due to COVID-19 or if they have to self-isolate. The two biggest PHC operators – Grab and Gojek – provide prolonged medical leave insurance coverage for the drivers. This involves financial payouts if the drivers are not able to drive for these reasons.

In addition to that, drivers who contract COVID-19 as a result of providing services in a heightened COVID-19 risk situation – for instance, ferrying Ag+ passengers for their PCR tests – they can apply for a one-time relief of $3,000 through The Courage Fund for frontliners that is administered by the National Council of Social Service.