Sheltered and Barrier-free Access Points at Polyclinics

Ms Hany Soh asked the Minister for Health (a) whether all polyclinics provide sheltered drop-off and barrier-free access for those with mobility issues; (b) whether any of these facilities have been temporarily removed due to the current COVID-19 situation; and (c) whether the Ministry will review these facilities at Woodlands Polyclinic to ensure that parents with young children and seniors with mobility issues can access the clinic in a more efficient manner, especially during wet weather.

All of our existing and upcoming new polyclinics provide sheltered vehicular drop-off points and barrier-free access for the patients and visitors.

Due to the pandemic, the polyclinics have put in place pre-entry screening and segregation measures to ensure the safety of their patients, visitors and staff. Some polyclinics are using their drop-off areas and/or car parks temporarily to conduct these services. Alternative barrier-free and sheltered access are available.

For Woodlands Polyclinic, alternative barrier-free and sheltered access are available in the vicinity of the polyclinic. While they may not be as convenient as the original access points, we seek everyone’s patience and understanding as we work to improve the situation.