Submission of Reports on Smoking or Noise Disturbances by Neighbours through OneService App

Debated in Parliament on 11 May 2021.

Summary written by AI (learn more)

Gerald Giam asked if the OneService app will allow residents to report smoking or noise disturbances by neighbours and which agency would handle such reports.
Desmond Lee confirmed residents can already submit feedback on these issues via the “Others” category in the OneService app.
The Ministry of National Development’s backend system routes the feedback to NEA, HDB, or Town Councils based on the issue and location.
The response emphasised that residents do not need to know the specific agency, as the system automatically directs reports appropriately.
The debate highlighted the existing functionality of the OneService app in addressing neighbour-related complaints efficiently.

Questions identified by AI (learn more)

Full Transcript

Gerald Giam Yean Song

Mr Gerald Giam Yean Song asked the Minister for National Development whether the OneService app has plans to allow residents to submit reports on smoking or noise disturbances by neighbours and, if so, which agency will these reports be routed to.

Desmond Lee

Residents today can already submit feedback on smoking and neighbourly noise through the “Others” category in the OneService app, without needing to know which agency to go to.

MSO’s backend system will route the feedback to NEA, HDB or the Town Councils, based on issue and location of the incident.

Summary written by AI (learn more)

Gerald Giam asked if the OneService app will allow residents to report smoking or noise disturbances by neighbours and which agency would handle such reports.
Desmond Lee confirmed residents can already submit feedback on these issues via the “Others” category in the OneService app.
The Ministry of National Development’s backend system routes the feedback to NEA, HDB, or Town Councils based on the issue and location.
The response emphasised that residents do not need to know the specific agency, as the system automatically directs reports appropriately.
The debate highlighted the existing functionality of the OneService app in addressing neighbour-related complaints efficiently.

Questions identified by AI (learn more)

Submission of Reports on Smoking or Noise Disturbances by Neighbours through OneService App

Debated in Parliament on 11 May 2021.

Summary written by AI (learn more)

Gerald Giam asked if the OneService app will allow residents to report smoking or noise disturbances by neighbours and which agency would handle such reports.
Desmond Lee confirmed residents can already submit feedback on these issues via the “Others” category in the OneService app.
The Ministry of National Development’s backend system routes the feedback to NEA, HDB, or Town Councils based on the issue and location.
The response emphasised that residents do not need to know the specific agency, as the system automatically directs reports appropriately.
The debate highlighted the existing functionality of the OneService app in addressing neighbour-related complaints efficiently.

Questions identified by AI (learn more)

Full Transcript

Gerald Giam Yean Song

Desmond Lee

Residents today can already submit feedback on smoking and neighbourly noise through the “Others” category in the OneService app, without needing to know which agency to go to.

MSO’s backend system will route the feedback to NEA, HDB or the Town Councils, based on issue and location of the incident.

Summary written by AI (learn more)

Gerald Giam asked if the OneService app will allow residents to report smoking or noise disturbances by neighbours and which agency would handle such reports.
Desmond Lee confirmed residents can already submit feedback on these issues via the “Others” category in the OneService app.
The Ministry of National Development’s backend system routes the feedback to NEA, HDB, or Town Councils based on the issue and location.
The response emphasised that residents do not need to know the specific agency, as the system automatically directs reports appropriately.
The debate highlighted the existing functionality of the OneService app in addressing neighbour-related complaints efficiently.

Questions identified by AI (learn more)

Submission of Reports on Smoking or Noise Disturbances by Neighbours through OneService App | PAPERCUTS

Submission of Reports on Smoking or Noise Disturbances by Neighbours through OneService App

Summary

Questions Identified

Full Transcript

Gerald Giam Yean Song

Desmond Lee

Summary

Questions Identified

Submission of Reports on Smoking or Noise Disturbances by Neighbours through OneService App

Summary

Questions Identified

Full Transcript

Gerald Giam Yean Song

Desmond Lee

Summary

Questions Identified