Provision of Onsite Counselling Support During After-office Hours to Emotionally Unstable Residents in Housing Estates

Debated in Parliament on 5 Apr 2021.

Summary written by AI (learn more)

Joan Pereira asked whether the Ministry can provide on-site counselling support during after-office hours in housing estates for emotionally unstable residents.
Masagos Zulkifli explained that residents can seek help from community touchpoints like Family Service Centres and healthcare institutions, which typically operate during office hours with some extended services.
After office hours, distressed residents can contact the National Care Hotline or 24-hour crisis hotlines such as Samaritans of Singapore and the IMH Mental Health Helpline.
In emergencies involving safety risks, the public can call the Police, who may provide assistance or refer the resident for social and psychiatric support.
The Minister did not commit to providing on-site counselling during after-office hours, instead outlining existing alternatives available to residents.

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Full Transcript

Joan Pereira

Ms Joan Pereira asked the Minister for Social and Family Development whether the Ministry can provide on-site counselling support during after-office hours in housing estates to residents who are emotionally unstable.

Masagos Zulkifli B M M

Residents facing emotional distress can be assisted by various touchpoints in the community, such as the Family Service Centres (FSC), counselling centres, and healthcare institutions. Typically, these agencies operate during office hours (some have extended hours on selected days), and residents can either walk in or contact them to schedule an appointment.

After office hours, a resident who is emotionally distressed may call the National Care Hotline (Tel: 1800-202-6868, 8am to 12 midnight) or 24-hour crisis hotlines like Samaritans of Singapore (SOS – Tel: 1800-221-444) and the Institute of Mental Health’s (IMH) Mental Health Helpline (Tel: 6389-2222).

Members of the public may call the Police when they come across an emotionally distressed resident who is posing a risk to the safety of self or others. Based on the facts and circumstances of the case, Police will provide the necessary assistance which may include referring the resident for social assistance and psychiatric examination.

Summary written by AI (learn more)

Joan Pereira asked whether the Ministry can provide on-site counselling support during after-office hours in housing estates for emotionally unstable residents.
Masagos Zulkifli explained that residents can seek help from community touchpoints like Family Service Centres and healthcare institutions, which typically operate during office hours with some extended services.
After office hours, distressed residents can contact the National Care Hotline or 24-hour crisis hotlines such as Samaritans of Singapore and the IMH Mental Health Helpline.
In emergencies involving safety risks, the public can call the Police, who may provide assistance or refer the resident for social and psychiatric support.
The Minister did not commit to providing on-site counselling during after-office hours, instead outlining existing alternatives available to residents.

Questions identified by AI (learn more)

Provision of Onsite Counselling Support During After-office Hours to Emotionally Unstable Residents in Housing Estates | PAPERCUTS

Provision of Onsite Counselling Support During After-office Hours to Emotionally Unstable Residents in Housing Estates

Debated in Parliament on 5 Apr 2021.

Summary written by AI (learn more)

Joan Pereira asked whether the Ministry can provide on-site counselling support during after-office hours in housing estates for emotionally unstable residents.
Masagos Zulkifli explained that residents can seek help from community touchpoints like Family Service Centres and healthcare institutions, which typically operate during office hours with some extended services.
After office hours, distressed residents can contact the National Care Hotline or 24-hour crisis hotlines such as Samaritans of Singapore and the IMH Mental Health Helpline.
In emergencies involving safety risks, the public can call the Police, who may provide assistance or refer the resident for social and psychiatric support.
The Minister did not commit to providing on-site counselling during after-office hours, instead outlining existing alternatives available to residents.

Questions identified by AI (learn more)

Full Transcript

Joan Pereira

Masagos Zulkifli B M M

Summary written by AI (learn more)

Joan Pereira asked whether the Ministry can provide on-site counselling support during after-office hours in housing estates for emotionally unstable residents.
Masagos Zulkifli explained that residents can seek help from community touchpoints like Family Service Centres and healthcare institutions, which typically operate during office hours with some extended services.
After office hours, distressed residents can contact the National Care Hotline or 24-hour crisis hotlines such as Samaritans of Singapore and the IMH Mental Health Helpline.
In emergencies involving safety risks, the public can call the Police, who may provide assistance or refer the resident for social and psychiatric support.
The Minister did not commit to providing on-site counselling during after-office hours, instead outlining existing alternatives available to residents.

Questions identified by AI (learn more)

Provision of Onsite Counselling Support During After-office Hours to Emotionally Unstable Residents in Housing Estates

Summary

Questions Identified

Full Transcript

Joan Pereira

Masagos Zulkifli B M M

Summary

Questions Identified

Provision of Onsite Counselling Support During After-office Hours to Emotionally Unstable Residents in Housing Estates

Summary

Questions Identified

Full Transcript

Joan Pereira

Masagos Zulkifli B M M

Summary

Questions Identified