Profile, Training and Certification of Employees Working for Managing Agents of Management Corporation Strata Titles

Mr Mohd Fahmi Aliman asked the Minister for National Development (a) what is the current breakdown of employees, by residential status and occupations, who are working for managing agents of Management Corporations Strata Titles (MCSTs); and (b) whether there are mandatory training or certifications that these employees must attain in order to manage strata-titled properties.

The employment data of firms providing managing agent (MA) services to management corporations (MCSTs) is summarised in the Table. These firms may also be servicing non-MCST clients, and some may also provide non-MA services.

To improve the professionalism and competency levels of MAs, BCA has worked with the Association of Property and Facility Managers and the Association of Strata Managers to develop voluntary accreditation schemes for firms and individuals providing MA services, with a focus on those servicing MCSTs. These schemes comprise training programmes, which are guided by a competency framework drawn up by BCA. The associations have implemented their training programmes since July this year.