Number of Complaints Received by Personal Data Protection Commission and Referred for Alternative Dispute Resolution

Debated in Parliament on 1 Apr 2019.

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Sylvia Lim asked the Minister for Communications and Information for data on complaints referred for alternative dispute resolution since 2014 and how many resulted in settlements or redress.
The Minister responded that since 2014, the PDPC facilitated resolutions in 866 instances and one case was sent to mediation with both parties' consent.
The Minister noted that the settlement terms are confidential and did not disclose specific numbers of complaints referred or redress outcomes.

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Sylvia Lim

Ms Sylvia Lim asked the Minister for Communications and Information (a) since the Personal Data Protection Commission started receiving complaints in 2014, how many complaints has it referred for alternative dispute resolution under section 27(1) and (2) of the Personal Data Protection Act; and (b) of the complaints sent for such alternative dispute resolution, how many resulted in complainants receiving settlement payments or other redress.

S Iswaran

Since 2014, PDPC successfully facilitated a resolution between the complainant and the relevant organisation in 866 instances. In addition, one case was sent to mediation with the mutual consent of both parties. The settlement terms are confidential.

Summary written by AI (learn more)

Sylvia Lim asked the Minister for Communications and Information for data on complaints referred for alternative dispute resolution since 2014 and how many resulted in settlements or redress.
The Minister responded that since 2014, the PDPC facilitated resolutions in 866 instances and one case was sent to mediation with both parties' consent.
The Minister noted that the settlement terms are confidential and did not disclose specific numbers of complaints referred or redress outcomes.

Questions identified by AI (learn more)

Number of Complaints Received by Personal Data Protection Commission and Referred for Alternative Dispute Resolution | PAPERCUTS

Number of Complaints Received by Personal Data Protection Commission and Referred for Alternative Dispute Resolution

Debated in Parliament on 1 Apr 2019.

Summary written by AI (learn more)

Sylvia Lim asked the Minister for Communications and Information for data on complaints referred for alternative dispute resolution since 2014 and how many resulted in settlements or redress.
The Minister responded that since 2014, the PDPC facilitated resolutions in 866 instances and one case was sent to mediation with both parties' consent.
The Minister noted that the settlement terms are confidential and did not disclose specific numbers of complaints referred or redress outcomes.

Questions identified by AI (learn more)

Full Transcript

Sylvia Lim

S Iswaran

Summary written by AI (learn more)

Sylvia Lim asked the Minister for Communications and Information for data on complaints referred for alternative dispute resolution since 2014 and how many resulted in settlements or redress.
The Minister responded that since 2014, the PDPC facilitated resolutions in 866 instances and one case was sent to mediation with both parties' consent.
The Minister noted that the settlement terms are confidential and did not disclose specific numbers of complaints referred or redress outcomes.

Questions identified by AI (learn more)

Number of Complaints Received by Personal Data Protection Commission and Referred for Alternative Dispute Resolution

Summary

Questions Identified

Full Transcript

Sylvia Lim

S Iswaran

Summary

Questions Identified

Number of Complaints Received by Personal Data Protection Commission and Referred for Alternative Dispute Resolution

Summary

Questions Identified

Full Transcript

Sylvia Lim

S Iswaran

Summary

Questions Identified