Take-up Rate for parking.sg App

Mr Ang Hin Kee asked the Minister for National Development (a) whether he can provide an update on the take-up rate for parking.sg since its implementation in October 2017; (b) what is the app utilisation rate versus use of coupons; (c) whether there are plans to allow for other payment platforms, such as PayNow, apart from credit card; and (d) whether there are plans to promote the app to more drivers.

Since the app was launched on 1 October 2017, more than 550,000 unique vehicles and more than 60% of cars have used Parking.sg1. Motorists have initiated over 15 million parking sessions.

The number of parking coupons sold, at 50,000 booklets in December 2018, is less than one-third of the 180,000 booklets a month when the app was launched. At the same time, the number of parking sessions motorists initiated on Parking.sg has more than tripled, from 300,000 at launch to more than 1.1 million a month at present.

Drivers can pay for their parking sessions with their credit and debit cards. The team will continue to take in user feedback and improve the app. To raise the awareness of the app, Government agencies have distributed flyers at locations frequented by motorists and advertised on social media.