Debated in Parliament on 19 Feb 2018.
Mr Leon Perera asked the Minister for Transport (a) for each year over the past five years, how many instances have occurred of MRT or LRT trains (i) undergoing irregular and sudden acceleration and (ii) train doors closing without warning; and (b) whether there is any mechanism for collating data on such incidents if they are not reported by commuters.
Mr Speaker, over the past five years, the majority of cases of irregular and sudden acceleration and train doors closing without warning, occurred on the North-South and East-West Lines (NSEWLs), which are our oldest lines. Commuters reported an average of 20 cases of irregular and sudden acceleration per year on Mass Rapid Transit (MRT) trains and two cases per year on Light Rail Transit (LRT) trains. The abrupt changes in speed stemmed from temporary speed restrictions due to ongoing track maintenance and renewal works.
Over the same period, commuters reported an average of 125 cases of train doors closing without warning per year for MRT trains, and less than one case per year for LRT trains. The NSEWLs are the only lines where the train doors are closed manually by the train captain on board. This introduces an element of human error. The new Communications-Based Train Control signalling system will address this by automating the announcement and closing of train doors.
Reports by commuters are the primary means by which data on such occurrences is collated. Every report is thoroughly investigated.
Mr Speaker: Mr Leon Perera.
I thank the Minister for his comprehensive reply. Just one supplementary question: will the Ministry consider publishing such data at regular intervals in future as a key performance indicator of the performance of the system in this regard?
The Ministry of Transport publishes different sets of data. In time, we will consider publishing such data as well. We are upgrading our train systems, as the Member well knows. The signalling project will bring better reliability to our train systems. We are also renewing the old trains on the NSEWL to the tune of about 66 trains in the coming years. This will up the reliability and the commuter experiences.