Arbitrary Parking Fine Enforcement by Regulated Carpark Management Companies and Safeguarding Motorists' Rights

Ms Valerie Lee asked the Acting Minister for Transport (a) whether the Ministry has received complaints about the arbitrary issuance of fines by regulated car park management companies; (b) if so, how many such complaints were received in each of the past two years; and (c) what measures are in place or planned to safeguard motorists' rights and ensure fair, transparent enforcement practices.

The Ministry of Transport and Land Transport Authority (LTA) have received four such complaints in the last two years.

Private parking spaces are managed privately by the owner of the premise or the Management Corporation Strata Title (MCST). LTA issues a Code of Practice for such premise owners or MCSTs to ensure that there is sufficient and clear signage at car parks so motorists are properly informed of charges, fees and fines.

Besides reaching out to the relevant premise owner or MCST, motorists could also consider filing an application with the Strata Titles Board, who can help to conduct mediation between the involved parties.