Announcements on Peak-hour MRT Delays

Debated in Parliament on 7 Nov 2017.

Summary written by AI (learn more)

Leon Perera asked whether SMRT announced the 24 October 2017 peak-hour delays through all usual channels and if the delay exceeded the mandatory 10-minute announcement threshold.
Khaw Boon Wan confirmed that SMRT operated the East West Line at slower speeds due to a signalling fault and informed commuters through regular station and train announcements.
The response did not specify whether the delay exceeded the 10-minute threshold for mandatory announcements.
The debate focused on the adequacy of SMRT's communication to passengers during service disruptions.

Questions identified by AI (learn more)

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Leon Perera

Mr Leon Perera asked the Minister for Transport (a) whether the peak hour MRT delays experienced on 24 October 2017 were announced to commuters through all the usual channels and, if not, what was the reason; and (b) whether the delay had exceeded the 10-minute delay threshold beyond which such announcements are mandatory.

Khaw Boon Wan

On 24 October 2017, SMRT operated the East West Line (EWL) train services at slower speeds due to a signalling fault. SMRT informed commuters through the usual channels, including regular station and train announcements.

Summary written by AI (learn more)

Leon Perera asked whether SMRT announced the 24 October 2017 peak-hour delays through all usual channels and if the delay exceeded the mandatory 10-minute announcement threshold.
Khaw Boon Wan confirmed that SMRT operated the East West Line at slower speeds due to a signalling fault and informed commuters through regular station and train announcements.
The response did not specify whether the delay exceeded the 10-minute threshold for mandatory announcements.
The debate focused on the adequacy of SMRT's communication to passengers during service disruptions.

Questions identified by AI (learn more)

Announcements on Peak-hour MRT Delays | PAPERCUTS

Announcements on Peak-hour MRT Delays

Debated in Parliament on 7 Nov 2017.

Summary written by AI (learn more)

Leon Perera asked whether SMRT announced the 24 October 2017 peak-hour delays through all usual channels and if the delay exceeded the mandatory 10-minute announcement threshold.
Khaw Boon Wan confirmed that SMRT operated the East West Line at slower speeds due to a signalling fault and informed commuters through regular station and train announcements.
The response did not specify whether the delay exceeded the 10-minute threshold for mandatory announcements.
The debate focused on the adequacy of SMRT's communication to passengers during service disruptions.

Questions identified by AI (learn more)

Full Transcript

Leon Perera

Khaw Boon Wan

Summary written by AI (learn more)

Leon Perera asked whether SMRT announced the 24 October 2017 peak-hour delays through all usual channels and if the delay exceeded the mandatory 10-minute announcement threshold.
Khaw Boon Wan confirmed that SMRT operated the East West Line at slower speeds due to a signalling fault and informed commuters through regular station and train announcements.
The response did not specify whether the delay exceeded the 10-minute threshold for mandatory announcements.
The debate focused on the adequacy of SMRT's communication to passengers during service disruptions.

Questions identified by AI (learn more)

Announcements on Peak-hour MRT Delays

Summary

Questions Identified

Full Transcript

Leon Perera

Khaw Boon Wan

Summary

Questions Identified

Announcements on Peak-hour MRT Delays

Summary

Questions Identified

Full Transcript

Leon Perera

Khaw Boon Wan

Summary

Questions Identified