Ensuring Consistent Connectivity in Areas Served by Broadband Service Providers

Ms Mariam Jaafar asked the Minister for Digital Development and Information what steps are taken to ensure that broadband service providers do not leave pockets of poor broadband connectivity in fully connected areas.

Our Mobile Network Operators (MNOs) that provide mobile broadband services have achieved over 99% nationwide outdoor mobile coverage for their 4G networks; and over 95% nationwide outdoor mobile coverage for their 5G networks. MNOs are also required to meet the Quality of Service standard for 4G coverage of over 85% per building, as well as over 99% coverage for nationwide outdoor areas and all roads or mass rapid transit tunnels.

The Infocomm Media Development Authority regularly monitors the performance of these services and will require the service providers to improve their performance to meet the requirements if there are gaps.