Holding Gaming Platforms Accountable for Addictive Algorithmic Design Targeting Minors and Mandating Reporting on Usage Data and Duty-of-care Obligations

Mr Gabriel Lam asked the Minister for Digital Development and Information (a) whether the Online Safety (Relief and Accountability) Act 2025 holds gaming platforms accountable for algorithmic design that foreseeably causes addiction in minors; (b) if so, what data must gaming platforms submit regarding usage patterns among users under 18 years old; and (c) whether the Ministry will consider imposing regulations that mandate duty-of-care obligations for addictive design features on gaming platforms.

The Member’s questions centre on safeguards for young users of online gaming platforms and accountability of the platforms when harms occur.

The Code of Practice for Online Safety – App Distribution Services requires Designated App Distribution Services (DADSs) – Apple App Store, Google Play Store, Huawei AppGallery, Microsoft Store, and Samsung Galaxy Store – to put in place regulatory measures to minimise users’ risk of exposure to harmful content, including those found in gaming apps. Among other obligations, DADSs are required to put in place age assurance measures to reduce the likelihood of users under 18 accessing and downloading age-inappropriate apps, including gaming apps.

In addition, when harms occur, the Online Safety (Relief and Accountability) Act provides redress to victims. The Act covers 13 specified harms that are among the most severe and prevalent harms experienced by Singapore users, and include those occurring on gaming platforms. These harms may be caused by user behaviour and may also be amplified through algorithmic design. Platforms are held accountable for timely responses when notified of these harms. Failure to do so may be an offence and may result in civil liability.

The Ministry of Digital Development and Infocomm (MDDI) is committed to fostering safe and age-appropriate digital environments for young users. The Member may refer to recent statements about MDDI’s plans to improve online safety for young users such as minimising unwanted interactions and excessive use.