Publishing Commuter Graciousness Index and Commuter Graciousness Survey Results

Mr Chua Kheng Wee Louis asked the Acting Minister for Transport (a) whether the Ministry can publish the Commuter Graciousness Index and Commuter Graciousness survey results over the last five years; and (b) whether the Land Transport Authority can consider additional measures to encourage commuters to give up their seats for the elderly, pregnant women and other commuters in need on public transport systems.

We had answered a similar question by Member of Parliament Assoc Prof Jamus Lim on 26 September 2025. As mentioned in the written reply, we have been encouraging commuters to offer their seats to those who need them more through the Caring SG Commuter Movement and campaigns on gracious commuting behaviour. [Please refer to ​"Policy Enhancements for Priority Seating on Public Transport and Considerations for Legal Enforcement", Official Report, 26 September 2025, Vol 96, Issue 6, Written Answers to Questions section.]

The Government tracks the perceptions of graciousness on public transport through various studies by the Land Transport Authority (LTA) and the Public Transport Council. We are currently reviewing the methodology of the LTA survey that was previously used to derive the Commuter Graciousness Index.