Platform Worker Safety Risks from Incentive Structures Encouraging Excessively Long Hours and Job Rushing

Ms Yeo Wan Ling asked the Acting Minister for Manpower whether the Ministry has studied and found any evidence of platform incentive structures that encourage platform workers to work excessively long hours and rush to complete jobs, thereby potentially compromising their safety.

​The Ministry of Manpower's (MOM) investigations into accidents involving platform workers have not found any evidence that these accidents were due to overwork or workers rushing to complete jobs.

The Approved Code of Practice (ACOP) for Platform Services, which MOM worked with platform operators and the Labour movement to develop, sets out that platform operators should not set any limit, penalty or bonus incentives for platform workers to complete a job within a certain time. The ACOP also highlights that platform workers should not neglect safety for monetary incentives.