Usage and Forfeiture of Child LifeSG Credits

Mr Cai Yinzhou asked the Minister for Social and Family Development (a) year-on-year since the Child LifeSG Credits scheme began, what proportion of credits has expired without being used and the total value forfeited; (b) how many appeals for reinstatement of expired credits were received; (c) of which, how many were successful; and (d) whether the Government will consider measures, such as auto-utilisation, opt-out extension or reinstatement on appeal to reduce forfeiture among families.

The total unused Child LifeSG Credits (CLC) disbursed in July 2025 is $15.6 million, which is 7% of credits disbursed. The Ministry of Social and Family Development received about 50 appeals for the reinstatement of expired CLC, of which nine were successful due to extenuating circumstances, such as death of the trustee.

The Ministry issues multiple reminders to utilise the credits through our social media platforms, the LifeSG app and short message service messages, including a final reminder before the credits expire. This gives ample notice to recipients to use the credits within the 12-month validity period and avoid forfeiture.