Improving Landline Emergency Services Hotline for SCDF and SPF and Alternative Contact Avenues During Outages

Mr Zhulkarnain Abdul Rahim asked the Minister for Home Affairs (a) whether there are plans to improve the use of landline emergency services hotline for the Singapore Civil Defence Force and the Singapore Police Force; (b) what are the measures taken to ensure that emergency services remain contactable in the event of future landline outages or other similar incidents; (c) whether there are alternative emergency services contact other than the landlines; and (d) if so, what are the steps taken to raise awareness of these contact avenues.

The Member may refer to Parliamentary Question No 71, which was addressed during the 11 November 2024 Parliament Sitting. [Please refer to "Back-up Contingency for Essential Hotlines to Enhance Robustness Against Telco Disruptions", Official Report, 11 November 2024, Vol 95, Issue 145, Written Answers to Questions for Oral Answer not Answered by End of Question Time section.]

Information on emergency contact channels are available on the Singapore Police Force and Singapore Civil Defence Force websites.