Measures against False Reports of Misuse of Personal Mobility Devices by Delivery Workers

Ms See Jinli Jean asked the Minister for Transport what are the measures in place to (i) deter frivolous and bogus reports of errant use of personal mobility devices, power-assisted bicycles and personal mobility aids by delivery workers and (ii) exercise fair fact-finding of the reports lodged without placing the burden of proof on the delivery workers solely.

The Land Transport Authority (LTA) takes an impartial and evidence-based approach to ensure reports on errant use of active mobility devices are treated seriously. LTA will review reports thoroughly, taking into account evidence, such as photographs and video recordings, where available.

As part of investigations, LTA will need to collect evidence from relevant parties and establish the facts of the case, before taking the necessary follow-up action. Where reports are assessed to be false, frivolous or unsubstantiated, LTA will not take further action.