Root Causes of Recent MRT Disruption and Measures to Prevent Future Occurrence

Mr Gan Thiam Poh asked the Minister for Transport (a) what are the root causes of the recent MRT disruptions; (b) what measures are taken to prevent similar disruptions from occurring and to ensure that maintenance schedules are adhered to; (c) whether affected commuters are eligible for compensation and, if so, what is the process for claiming compensation; (d) what investments will be made in maintenance and upgrading of the MRT network; and (e) what accountability measures will be taken against those responsible for the maintenance and operation of the MRT network.

This question has been answered in the Ministerial Statement “A Safe, Reliable, and Resilient Rail System” at the Sitting on 15 October 2024. [Please refer to "A Safe, Reliable, and Resilient Rail System", Official Report, 15 October 2024, Vol 95, Issue 143, Ministerial Statements section.]