Data on Mediation, Warning and Police Escalation for Internally Reported Cases of Harassment of Healthcare Workers Under Tripartite Framework

Under the Tripartite Framework for the Prevention of Abuse and Harassment in Healthcare, healthcare workers are encouraged to report all incidents of abuse and harassment as soon as possible. Public healthcare institutions have put in place the necessary protocols, including activating supervisors or security personnel to de-escalate the situation and warning perpetrators against such behaviour and making clear our zero-tolerance stance against abuse and harassment. These are typically done on the spot or within the same day.

Thereafter, the public healthcare institutions may adopt further follow-up actions as appropriate. This could include written warnings to perpetrators and barring abusive next-of-kin and visitors from the premises. Serious cases, such as those resulting in physical harm to the healthcare worker, will be reported to the Police, where the length of the investigation depends on the nature and complexity of the case.