Debated in Parliament on 2 Mar 2026.
Mr Alex Yeo asked the Minister for Digital Development and Information (a) whether the Infocomm Media Development Authority (IMDA) has received feedback of connectivity dead-zones and weak signal strength in the Bidadari estate over the past five years; and (b) whether this is due to a delay by telecommunications companies (telcos) in installing boosters pending the completion of developments; and (c) how will IMDA ensure telcos address connectivity gaps within the estate.
The Ministry of Digital Development and Information (MDDI) has addressed similar queries on (a) ensuring high quality mobile coverage by telecommunication companies in a Parliamentary Question (PQ) response dated 29 February 2024, and (b) mobile connectivity in high-density residential estates in a PQ response dated 25 September 2025. [Please refer to "Ensuring High-Quality Mobile Coverage by Telecommunication Companies", Official Report, 29 February 2024, Vol 95, Issue 127, Written Answers to Questions section; and "Precincts with High-density Condominiums and Apartments Experiencing Poor Mobile Connectivity and Enhancement Plans", Official Report, 25 September 2025, Vol 96, Issue 5, Written Answers to Questions section.]
Mobile Network Operators (MNOs) are required to meet the Infocomm Media Development Authority's (IMDA's) Quality of Service standards and the IMDA conducts regular checks island-wide to ensure these are met. MNOs therefore work closely with the Housing and Development Board (HDB) to facilitate mobile network coverage in new HDB Towns, such as the Bidadari Estate.
Over the past five years, the IMDA has received eight complaints regarding weak mobile coverage in the Bidadari Estate. Five of the complaints have been addressed and the MNOs are actively working to resolve the remaining three, which concern the basement carpark of the Alkaff Courtview Estate, within the first half of 2026.
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