Breakdown of Medical Social Workers across Public Healthcare and Community Care Settings from 2023 to 2025 and Average and Median Caseloads and Case Duration Managed Per Medical Social Worker

Mr Cai Yinzhou asked the Coordinating Minister for Social Policies and Minister for Health for each year from 2023 to 2025, (a) how many medical social workers were practising in (i) public healthcare institutions and (ii) community and long-term care settings; (b) what were the average and median caseloads and case duration managed by a medical social worker at any one time; and (c) whether the Ministry is reviewing current caseload expectations and manpower planning.

In 2023 and 2024, there were around 940 medical social workers in the public healthcare and community sectors. The 2025 data is not yet available. We do not track the average and median caseloads and duration of cases managed by medical social workers. These can vary widely depending on case complexity and care setting.

The Ministry of Health reviews and updates manpower plans in the public healthcare sector from time to time.