Debated in Parliament on 3 Feb 2026.
Ms Jessica Tan Soon Neo asked the Acting Minister for Transport whether the Ministry will introduce clearer accountability measures for extended or irregular wait times for train service, such as providing late slip notices when delays exceed the norm, so that commuters are not penalised at work or school for disruptions beyond their control.
Commuters affected by a train service disruption may request a travel chit or delay slip from station staff or from the rail operators' websites. These can serve as proof to employers or schools that commuters were affected by a service disruption.
PAPERCUTS