Prime Minister's Office (Public Service Division, Science and Technology Policy and Plans Office)

Our Public Service must rise to the challenges of heightened global uncertainties, rising public expectations, and tightening resource constraints in manpower, fiscal, land and carbon.

The Public Service will continue to deliver sustainable, efficient and effective solutions. For citizens, we will enhance integrated and seamless services through whole-of-Government (WOG) efforts like ComLink+, Municipal Services Office and ServiceSG. For businesses, we will streamline processes, simplify regulations and strengthen support through efforts like the Small and Medium-Sized Enterprises Pro-Enterprise Office. We will also scale up WOG digital platforms such as GovWallet and YourBenefits to strengthen service delivery, while maintaining a human touch.

We will expand and pool science, technology and engineering capabilities and resources across Government agencies, in areas ranging from urban planning and design to tunnelling. This approach will accelerate the cross-pollination of ideas and develop impactful solutions to address Singapore’s needs and opportunities. The Public Sector Science and Technology Policy and Plans Office will coordinate cross-agency efforts to assess interdependencies in areas like power and transport, and to manage greenhouse gas emissions.

The Public Service Division will continue to refresh its employee value proposition to attract diverse talent and support career longevity. Our training and development efforts will provide more opportunities for attachments and secondments to the private and people sectors and international organisations, to broaden officers’ skills and experiences. We will enhance WOG digital learning and career planning platforms for officers. Leadership development will be enhanced to build the capabilities of both individual leaders and leadership teams.

While our values remain constant, our approach to service delivery will continue to evolve. We will deliver not just for Singaporeans, but with Singaporeans. We will serve with conviction and purpose to build a Singapore that all of us are proud to call home.