Managing Demand Surges at Government-managed Crematorium

Assoc Prof Jamus Jerome Lim asked the Minister for Sustainability and the Environment how does the National Environment Agency manage cremation service bookings to ensure that the Government-managed crematorium is able to handle demand surges, especially during public holidays.

The Mandai Crematorium, which is managed by the National Environment Agency, operates daily and has sufficient capacity to meet current cremation demand. This includes buffer capacity to accommodate any fluctuations in daily cremation demand, including around public holidays. When some private crematoria choose to close beyond the designated public holidays, as experienced in recent Lunar New Year period, demand may be diverted to the Mandai Crematorium. To handle demand surges, the Mandai Crematorium may offer cremation slots beyond the usual operation hours.