Reduction of Height Difference between Platform and Train Floor for Better Accessibility

Mr Ong Hua Han asked the Minister for Transport whether LTA has studied systems to reduce the height difference between the platform and train floor, which complement gap fillers to make the MRT system more accessible.

The height difference between the platform and train floor varies based on passenger loading and wear on train wheels and rails. While the height difference cannot be fully eliminated, the Land Transport Authority is progressively implementing gap fillers across most of the Mass Rapid Transit (MRT) network where feasible. Gap fillers help to bridge the platform gap and usually come with a gentle slope to enable passengers to safely board and disembark trains. Station staff are also available to help passengers who require assistance.