Recruitment, Deployment and Retention of Staff to Run ComLink Programme

Debated in Parliament on 4 Oct 2023.

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Ms Mariam Jaafar asked about the number of staff deployed for the ComLink programme and measures to improve their recruitment and retention.
As of September 2023, about 110 staff are running ComLink across Social Service Offices, supported by 1,400 volunteers and community partners.
Turnover among ComLink staff is similar to other MSF roles, and recruitment is steady through open platforms, career fairs, and internal Public Service transfers.
The Ministry continues to support staff in their work with ComLink families to aid retention.

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Mariam Jaafar

Ms Mariam Jaafar asked the Minister for Social and Family Development (a) how many staff are currently deployed to run the ComLink programme; and (b) what is being done to help improve recruitment and retention of such staff.

Masagos Zulkifli B M M

ComLink was first started in 2019 with four staff partnering local community partners at four pilot sites. In 2021, the Ministry of Social and Family Development (MSF) announced that it would be expanded nationwide. As of 25 September 2023, there were about 110 staff deployed in our Social Service Offices to run the ComLink programme, with the support of around 1,400 volunteer befrienders and local community partners in various Housing and Development Board towns.

Turnover among ComLink staff is comparable with other roles in MSF. We have a steady pipeline of candidates in recruitment, where we tap on open recruitment platforms, career fairs and Public Service officers keen for a career change. We will continue to support our staff as they work hard to support and journey with our ComLink families.

Summary written by AI (learn more)

Ms Mariam Jaafar asked about the number of staff deployed for the ComLink programme and measures to improve their recruitment and retention.
As of September 2023, about 110 staff are running ComLink across Social Service Offices, supported by 1,400 volunteers and community partners.
Turnover among ComLink staff is similar to other MSF roles, and recruitment is steady through open platforms, career fairs, and internal Public Service transfers.
The Ministry continues to support staff in their work with ComLink families to aid retention.

Questions identified by AI (learn more)

Recruitment, Deployment and Retention of Staff to Run ComLink Programme | PAPERCUTS

Recruitment, Deployment and Retention of Staff to Run ComLink Programme

Debated in Parliament on 4 Oct 2023.

Summary written by AI (learn more)

Ms Mariam Jaafar asked about the number of staff deployed for the ComLink programme and measures to improve their recruitment and retention.
As of September 2023, about 110 staff are running ComLink across Social Service Offices, supported by 1,400 volunteers and community partners.
Turnover among ComLink staff is similar to other MSF roles, and recruitment is steady through open platforms, career fairs, and internal Public Service transfers.
The Ministry continues to support staff in their work with ComLink families to aid retention.

Questions identified by AI (learn more)

Full Transcript

Mariam Jaafar

Masagos Zulkifli B M M

Summary written by AI (learn more)

Ms Mariam Jaafar asked about the number of staff deployed for the ComLink programme and measures to improve their recruitment and retention.
As of September 2023, about 110 staff are running ComLink across Social Service Offices, supported by 1,400 volunteers and community partners.
Turnover among ComLink staff is similar to other MSF roles, and recruitment is steady through open platforms, career fairs, and internal Public Service transfers.
The Ministry continues to support staff in their work with ComLink families to aid retention.

Questions identified by AI (learn more)

Recruitment, Deployment and Retention of Staff to Run ComLink Programme

Summary

Questions Identified

Full Transcript

Mariam Jaafar

Masagos Zulkifli B M M

Summary

Questions Identified

Recruitment, Deployment and Retention of Staff to Run ComLink Programme

Summary

Questions Identified

Full Transcript

Mariam Jaafar

Masagos Zulkifli B M M

Summary

Questions Identified