Identifying Mental Distress and Stressors in Migrant Domestic Workers

Mr Yip Hon Weng asked the Minister for Manpower (a) how does the Ministry educate and equip employers to identify mental distress and stressors of migrant domestic workers (MDWs); (b) how does the Ministry foster empathy and understanding among employers to support these workers; and (c) what are the available resources for employers to help their MDWs with mental distress.

The Ministry of Manpower (MOM) has a suite of measures for employers to support the mental well-being of their migrant domestic workers (MDWs).

First-time employers are required to attend the Employers’ Orientation Programme (EOP). The EOP educates employers on their responsibilities of care towards their MDWs. Employers are reminded to be patient and understanding when guiding MDWs on their household chores and to integrate them into the household.

In addition, MOM has published a mental well-being guide for employers on our website. The guide highlights the signs and symptoms of stress; shares tips on how employers can help their MDWs adopt healthy habits; provides information on MDW courses and activities; and promotes helplines run by MOM, non-government organisations (NGOs) and mental health organisations for distressed MDWs. MOM also regularly disseminates electronic mailers to advise and reiterate the key content in the mental well-being guide to employers.

MOM also works closely with the Centre for Domestic Employees (CDE), an NGO, to interview all first-time MDWs within the first six months of their employment. Through the interviews, CDE representatives will engage both the employers and MDWs to resolve any issues raised amicably, if required, and help both parties improve their communication and understanding with each other.

Besides employers, MOM also educates MDWs through the Settling-in Programme and outreach materials on how to manage their own stress and communicate effectively with their employers. This further helps to foster a harmonious relationship between employers and their MDWs.