Debated in Parliament on 3 Jul 2023.
Dr Tan Wu Meng asked the Minister for Health whether the Ministry has monthly data since January 2023 regarding next-day polyclinic online appointment bookings which opens the night before a prospective consultation date, pertaining to how many minutes after commencement of availability are such available online booking slots fully reserved, broken down by (i) 5th percentile, (ii) 25th percentile, (iii) median, (iv) 75th percentile and (iv) 95th percentile.
Dr Tan Wu Meng asked the Minister for Health for each month since January 2023, how many patients have logged into the polyclinic online appointment booking system the night before a prospective consultation date but did not proceed to book a consultation eventually.
The Ministry of Health is aware that some polyclinics are facing tight capacity and are putting in place measures to address this.
The two Parliamentary Questions will be addressed in the next sitting on 4 July together with similar Parliamentary Questions related to polyclinic appointment bookings for a more holistic reply. [Please refer to "Ensuring Seniors' Access to Polyclinic Care", Official Report, 4 July 2023, Vol 95, Issue 106, Oral Answers to Questions section.]
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