Policies and Procedures to Identify Transiting Passengers Who May Pose On-board Risks

Debated in Parliament on 6 Nov 2023.

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Assoc Prof Razwana Begum Abdul Rahim asked the Minister for Home Affairs to review if Changi Airport's policies and procedures adequately identify transiting passengers who may pose an on-board risk and if security officers are trained to handle mental health issues.
K Shanmugam responded that security agencies conduct regular patrols in transit areas and that airport staff, including check-in agents and retail workers, are trained to spot suspicious behavior, including signs of mental health issues.
He added that airlines conduct their own passenger assessments and may refuse boarding to those deemed an on-board risk, with such individuals reported to security agencies for further checks and actions to ensure safety.

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Assoc Prof Razwana Begum Abdul Rahim

Assoc Prof Razwana Begum Abdul Rahim asked the Minister for Home Affairs whether the Ministry is considering reviewing policies and procedures in place at Singapore Changi Airport to confirm that (i) the airport has all the necessary policies and procedures to identify passengers transiting through the terminal who may pose as an on-board risk and (ii) all security officers at the airport have received training in identifying and responding to members of the public who may be experiencing mental health issues.

K Shanmugam

Our security agencies conduct regular patrols of Changi Airport, including the transit area. The airport’s security officers and other frontline staff, such as check-in agents, cleaners, trolley retrievers and retail staff, are also trained to look out for persons exhibiting suspicious or irregular behaviours that could be of security concern, including due to mental health issues.

Airlines also conduct their own assessment of passengers. Those identified as an on-board risk, for example, where they may harm themselves or others, will be refused boarding by the airline.

Suspicious individuals and those identified as an on-board risk will be reported to the security agencies for further checks. Appropriate actions will be taken to ensure everyone’s safety.

Summary written by AI (learn more)

Assoc Prof Razwana Begum Abdul Rahim asked the Minister for Home Affairs to review if Changi Airport's policies and procedures adequately identify transiting passengers who may pose an on-board risk and if security officers are trained to handle mental health issues.
K Shanmugam responded that security agencies conduct regular patrols in transit areas and that airport staff, including check-in agents and retail workers, are trained to spot suspicious behavior, including signs of mental health issues.
He added that airlines conduct their own passenger assessments and may refuse boarding to those deemed an on-board risk, with such individuals reported to security agencies for further checks and actions to ensure safety.

Questions identified by AI (learn more)

Policies and Procedures to Identify Transiting Passengers Who May Pose On-board Risks | PAPERCUTS

Policies and Procedures to Identify Transiting Passengers Who May Pose On-board Risks

Debated in Parliament on 6 Nov 2023.

Summary written by AI (learn more)

Assoc Prof Razwana Begum Abdul Rahim asked the Minister for Home Affairs to review if Changi Airport's policies and procedures adequately identify transiting passengers who may pose an on-board risk and if security officers are trained to handle mental health issues.
K Shanmugam responded that security agencies conduct regular patrols in transit areas and that airport staff, including check-in agents and retail workers, are trained to spot suspicious behavior, including signs of mental health issues.
He added that airlines conduct their own passenger assessments and may refuse boarding to those deemed an on-board risk, with such individuals reported to security agencies for further checks and actions to ensure safety.

Questions identified by AI (learn more)

Full Transcript

Assoc Prof Razwana Begum Abdul Rahim

K Shanmugam

Airlines also conduct their own assessment of passengers. Those identified as an on-board risk, for example, where they may harm themselves or others, will be refused boarding by the airline.

Suspicious individuals and those identified as an on-board risk will be reported to the security agencies for further checks. Appropriate actions will be taken to ensure everyone’s safety.

Summary written by AI (learn more)

Assoc Prof Razwana Begum Abdul Rahim asked the Minister for Home Affairs to review if Changi Airport's policies and procedures adequately identify transiting passengers who may pose an on-board risk and if security officers are trained to handle mental health issues.
K Shanmugam responded that security agencies conduct regular patrols in transit areas and that airport staff, including check-in agents and retail workers, are trained to spot suspicious behavior, including signs of mental health issues.
He added that airlines conduct their own passenger assessments and may refuse boarding to those deemed an on-board risk, with such individuals reported to security agencies for further checks and actions to ensure safety.

Questions identified by AI (learn more)

Policies and Procedures to Identify Transiting Passengers Who May Pose On-board Risks

Summary

Questions Identified

Full Transcript

Assoc Prof Razwana Begum Abdul Rahim

K Shanmugam

Summary

Questions Identified

Policies and Procedures to Identify Transiting Passengers Who May Pose On-board Risks

Summary

Questions Identified

Full Transcript

Assoc Prof Razwana Begum Abdul Rahim

K Shanmugam

Summary

Questions Identified