Digital & technology — Topics

4 Jun 2020

Government's Plans in our Continued Fight against COVID-19 Pandemic

The Minister highlighted the government's comprehensive push towards digitalization and job creation, including enhanced TechSkills Accelerator programs, Digital Resilience Bonuses for SMEs, and digital inclusion initiatives for hawkers and seniors, emphasizing that leaving no one behind is key to emerging stronger from the pandemic.
Miss Cheryl Chan stressed the need for a whole-of-society approach, pointing out practical challenges in business reopening phases and advocating for greater industry collaboration and mindset shifts to adapt to the new normal, while supporting the Fortitude Budget.
Mr Saktiandi Supaat raised concerns about support for affected workers and small landlords, suggested exploring borrowing options to manage fiscal reserves, and emphasized the importance of digital inclusion and self-sufficiency to prevent long-term economic scarring and inequality.

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26 May 2020

Closing the Digital Divide for SGUnited: Learnings from COVID-19

Anthea Ong highlighted that COVID-19 has exposed and deepened Singapore’s digital divide, with low-income households, people with disabilities, and seniors facing significant barriers to internet access, devices, and digital literacy.
She proposed structural changes, including expanding and simplifying the NEU PC Plus Scheme, creating a Digital Empowerment Voucher scheme, and establishing a Digital Adequacy Framework to ensure meaningful digital participation for all.
Prof Lim Sun Sun advocated treating digital access as a public utility, ensuring universal internet connectivity, automatic device provision for needy families, and intensified digital literacy programs to level the playing field.
Minister S Iswaran acknowledged progress in digital inclusion, citing high household internet and computer ownership rates, but affirmed the government’s commitment to further bridging the divide through existing and enhanced programs, especially in response to COVID-19’s impact.
All speakers emphasized collaboration across public, private, and community sectors to achieve a digitally united Singapore where no one is left behind.

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5 May 2020

Impact of Home-Based Learning and School Closures on Students Applying to Secondary Schools under Direct School Admission

The Direct School Admission (DSA) exercise will proceed this year with a similar application timeline, but evaluation methods will shift to video-conferencing for interviews and e-auditions, with students participating from their primary schools to ensure safety and equity.
Schools will rely more on students' track records, online applications, and demonstrated passion, character, and dedication, especially in the absence of national sports trials, and will use transparent and fair criteria for selection.
Primary schools will actively encourage students from disadvantaged backgrounds to apply for DSA, with MOE providing details to ensure equitable access.
The education system views the pandemic as an opportunity to advance reforms, such as reducing exam emphasis and enhancing digital literacy and character education, reinforcing the importance of evaluating potential and character beyond traditional metrics.

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5 May 2020

Support for Students with Special Needs during Circuit Breaker Period

The Ministry of Education and Special Education (SPED) schools provided customized home-based learning materials, including online and offline packages, and loaned devices to ensure students with special educational needs could continue their education during the circuit breaker.
Allied health professionals, such as therapists, integrated interventions into lesson plans or offered teleconsultations, while some students with high support needs were invited back to school under safe-distancing measures.
The government acknowledged the challenges faced by parents and caregivers, offering support through schools, helplines, and flexible outdoor enforcement for children needing fresh air, while considering further improvements to physical interaction and teleconferencing services.

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5 May 2020

Internet Traffic and Connectivity during Circuit Breaker Period

Minister S Iswaran confirmed that internet traffic surged during the circuit breaker period, particularly in fixed broadband and daytime usage, but network capacity remained sufficient with at least a 30% buffer, though some users experienced slowness due to home usage patterns rather than network constraints.
The Ministry and IMDA are working with telecom operators to increase network buffers to prepare for future demand and ensure reliable connectivity, emphasizing the importance of robust infocomm infrastructure.
Regarding network disruptions on 15 April, Starhub’s issues were attributed to equipment failure and a domain name server issue, not network traffic or capacity problems, with IMDA investigating and prepared to take action if negligence or non-compliance is found.

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4 May 2020

Measures to Enhance Cybersecurity for School Websites and Online Home-based Learning

The Ministry of Education has migrated school websites to a centralized government platform to implement consistent cybersecurity controls and infrastructure management since December 2016.
For the Student Learning Space, robust passwords, regular security testing, and reviews are in place to secure the national digital learning platform.
MOE collaborates with video-conferencing providers to centrally manage security settings, ensuring a safe environment for online live lessons.
Continuous user education through guides, training videos, and webinars is provided to students, parents, and staff to promote cyber wellness and online safety.
These measures are part of ongoing efforts to address evolving cybersecurity threats, especially following the increased reliance on online learning during and after the COVID-19 circuit breaker period.

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4 May 2020

Efforts to Assist Those Affected by COVID-19 Crisis Needing Urgent Legal Advice in Light of Circuit Breaker and Suspension of Physical Legal Clinics

The Ministry of Law and its partners continue to provide legal services remotely via video, email, or telephone during the circuit breaker, with the Legal Aid Bureau and Law Society Pro Bono Services offering civil and criminal legal aid to eligible individuals.
Online tools such as the iLAB chatbot and the Community Justice Centre’s automated document assembly provide accessible legal information and self-help options for the public.
The Ministry is coordinating with law practices to ensure urgent legal services continue, allowing exemptions for essential work and supporting remote operations.
Legislative relief, such as that under the COVID-19 (Temporary Measures) Act 2020, is being implemented to assist individuals and businesses affected by the crisis, including tenants and landlords.
The Ministry is monitoring the situation and will consider further measures as needed to address ongoing legal needs.

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4 May 2020

Complaints about Betting Messages Sent to Mobile Phone Subscribers

Joan Pereira asked for the number of complaints about betting messages sent to mobile subscribers over the past three years and what subscribers can do to block them.
S Iswaran noted that the Police work with telcos to terminate numbers linked to illegal betting, with about 1,300 numbers terminated since May 2018, though specific complaint numbers are not tracked.
Mobile subscribers are advised to use spam filters, third-party apps, or report messages via SPF’s I-Witness platform, Police@sg app, or email, with ongoing collaboration among ministries to address such messages.

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4 May 2020

COVID-19 (Temporary Measures for Solemnization and Registration of Marriages) Bill

The Minister for Social and Family Development introduced the COVID-19 (Temporary Measures for Solemnization and Registration of Marriages) Bill with a Certificate of Urgency from the President.
The Bill aims to allow the use of remote communication technology for marriage solemnization and registration under the Women's Charter and Muslim Law Act during the pandemic.
The Speaker confirmed the Certificate of Urgency and ordered the Bill's first reading, with copies distributed to Members.
The Second Reading of the Bill was scheduled for the following day.

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4 May 2020

Number of Students Allowed to Return to School for Support with Technology-based Learning during COVID-19 Circuit Breaker Period

About 4,000 students (3,300 primary and 700 secondary) returned to school daily during the circuit breaker period for reasons such as lack of home learning support, essential worker parents, or insufficient digital devices, with schools loaning over 20,000 devices to facilitate home-based learning.
Schools proactively identified and supported students facing challenges, including those with special needs or limited home resources, by providing small-group activities, counselling, and device loans, while teachers and parents adapted through increased communication and resource kits.
The Ministry of Education acknowledged the learning curve for home-based learning, saluting teachers for their rapid adaptation and collaboration, and committed to reviewing feedback to improve blended learning strategies for the future.

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6 Apr 2020

Assistance for Needy Students on School Meals Programme and for Home-Based Learning during COVID-19 Outbreak

Assoc Prof Walter Theseira questioned how the School Meals Programme would support needy students during school closures due to COVID-19 and whether financial assistance would be provided if schools close, also raising concerns about holiday hunger and ensuring students on financial schemes have devices and internet for home-based learning.
Education Minister Ong Ye Kung confirmed that about 49,000 students benefit from the School Meals Programme and explained that during full home-based learning, schools would identify students needing to attend in person while working with MSF and community partners like Social Service Offices to provide financial support, including vouchers for meals.
The Minister addressed home-based learning challenges, noting that while most households have devices and internet, the government is loaning tablets, laptops, and dongles to students without access, with corporate sponsors and safe school spaces also being used to ensure all students, especially from low-income families, can learn online.

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4 Mar 2020

Consideration to Formulate Regulations Binding on Artificial Intelligence Systems Deployed Locally

Leon Perera asked the Minister for Communications and Information if the government is considering regulations to ensure ethical and safe use of AI systems deployed locally.
Minister S Iswaran stated that no immediate plans exist for new AI laws as the technology is still nascent.
The government has launched initiatives like the Model AI Governance Framework, an Advisory Council on Ethical Use of AI and Data, and a Research Programme on AI Governance to promote responsible AI adoption.
Sector-specific guidance, such as MAS’s FEAT principles, works in line with the Model Framework, and organizations must comply with existing laws on safety, data protection, and fair competition.
MCI and PDPC will continue monitoring global developments to balance safeguarding public interests with fostering data-driven innovation.

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3 Mar 2020

Committee of Supply – Head K (Ministry of Education)

Denise Phua calls for a comprehensive "Education Transformation Map" and a re-envisioning of MOE as a Ministry of Lifelong Learning, urging a review of educational benchmarks to include holistic development beyond academic performance and enhanced support for digital accessibility and students with special educational needs.
Several MPs emphasize the need to reduce academic stress and foster lifelong learning, proposing aptitude-based admissions, integrating mental health education into Character and Citizenship Education, and strengthening support for gig economy and mid-career workers through SkillsFuture.
Discussions highlight the importance of digital and information literacy, with calls for curriculum integration, equitable device access for lower-income students, and deeper partnerships with industry to prepare students for future economic challenges.
Members advocate for stronger teacher development, psychological safety in classrooms, and expanded opportunities for Asia-ready exposure, including language learning and internships to build regional competencies.
The debate also addresses financial assistance for students, the use of Post-Secondary Education Accounts, and the potential of social impact bonds to ensure effective public spending on education and training initiatives.

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3 Mar 2020

Committee of Supply – Head Q (Ministry of Communications and Information)

Parliament debated digitalisation's impact on Singapore's economy, workforce, and society, with MPs raising concerns about data constraints, talent shortages, and the need to support SMEs and mid-career workers in transitioning to a digital future.
Key discussions focused on cybersecurity, data protection, and the ethical use of technologies like facial recognition and AI, with calls for stronger regulations and public education to safeguard digital spaces and combat online falsehoods.
Ministers highlighted government initiatives such as the SMEs Go Digital programme, TeSA for skills training, and the nationwide parcel locker network, while emphasising efforts to ensure digital inclusion for low-income households and seniors.

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28 Feb 2020

Committee of Supply – Head R (Ministry of Law)

Ministers and MPs discussed strengthening Singapore’s legal hub by promoting arbitration and mediation, citing recent initiatives like the Maxwell Chambers Suites and the Singapore Convention on Mediation, with the goal of attracting more international legal business.
The debate covered enhancing access to justice through digital reforms such as online legal aid portals, simplifying court procedures for Employment Claims Tribunals and family law, and improving support for vulnerable groups in civil and criminal cases.
Parliament highlighted the role of intellectual property in competitiveness, outlining measures like IPOS International’s advisory services and IDEAS scheme to help companies, especially SMEs, better protect and monetize their IP.
Technology’s impact on the legal sector was addressed, including plans for a Technology Innovation Roadmap, support for law firms adopting tech solutions, and upskilling legal professionals and paralegals for future-ready careers.

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28 Feb 2020

Committee of Supply – Head U (Prime Minister's Office)

Members debated Singapore’s comprehensive climate strategy, with Senior Minister Teo Chee Hean announcing enhanced 2030 emissions targets and a 2050 net-zero aspiration, focusing on industry transformation, new technologies, and regional cooperation, while also outlining $100 billion over 100 years for coastal protection.
The House discussed population and family policies, with Minister Josephine Teo detailing enhancements to support marriage and parenthood, such as improved housing and preschool subsidies, and stressed the need for a whole-of-society effort to address low fertility and integrate immigrants.
The debate covered Smart Nation and digital government initiatives, with Minister Vivian Balakrishnan highlighting benefits like the Moments of Life app and improved digital services, while also addressing data security and the need for inclusive design to support vulnerable citizens.

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18 Feb 2020

Measures to Protect Children at Home from Sexual Grooming and Harassment on Social Media

The government has strengthened laws by lowering the threshold for sexual grooming offences and reducing the age floor for offenders to 18, while also criminalising sexual communication with a minor and showing them sexual images.
Public awareness and digital literacy programmes, such as the MOE’s Character and Citizenship Education and the Digital Media and Information Literacy Framework, are being implemented to educate children on online risks.
Police do not track statistics on sexual assault cases involving children broken down by housing type, but they take all such cases seriously regardless of location.

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3 Feb 2020

Update on Work of Advisory Council Set Up in 2019 to Promote Ethical Collection and Use of Data Obtained from Persons without Their Knowledge or Consent for Commercial Use

The Advisory Council on the Ethical Use of AI and Data, established in 2018, provides guidance to the Government on responsible AI development and deployment.
It has contributed to developing and updating Singapore's Model AI Governance Framework, which helps organizations adopt ethical measures voluntarily.
The Council also supported the release of implementation guides and use cases to advance Singapore's thought leadership in AI governance.
It engages with the community and industry to encourage adoption of the Model Framework and supports research on AI and data governance.
The Government plans to continue working with the Council to promote responsible use of AI and data by organizations.

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3 Feb 2020

Prohibiting Dissemination of Photos and Videos of Victims of Accidents and Crimes Through Electronic Means

Assoc Prof Daniel Goh Pei Siong asked if the Ministry for Law would consider prohibiting the electronic dissemination of photos and videos of victims of accidents and crimes.
The Minister for Law, K Shanmugam, stated that existing laws such as the Penal Code and Protection from Harassment Act (POHA) already prohibit such dissemination in cases involving ill-intent, harassment, or law and order issues, with civil remedies also available under POHA.
He emphasized the importance of compassionate behavior and mindful sharing to avoid causing distress to victims and families, highlighting that social norms and etiquette must evolve alongside online communication.
The government and the Media Literacy Council are actively promoting responsible online behavior through campaigns like the 2019 Better Internet Campaign to encourage sound judgment before sharing content.

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3 Feb 2020

Cases of Data Breaches in Government Agencies Involving Suppliers and Subcontractors Engaged by Third Party Vendors and Efforts to Safeguard Our Systems

There were 15 data incidents in 2019 involving lapses by third-party vendors for Government agencies, but none involved subcontractors of these vendors.
The Government’s direct vendor remains fully responsible for cybersecurity and data protection, with penalties for breaches, and requirements extend to their subcontractors.
Both vendors and subcontractors handling Government data are subject to the Personal Data Protection Act and may face penalties for non-compliance.
Improved standards for vendors and subcontractors will be implemented by 30 April 2020, with contracts specifying cybersecurity requirements and regular audits to ensure compliance.
The measures follow recommendations from the Public Sector Data Security Review Committee to safeguard Government systems.

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