Possible Adverse Economic and Psychological Impact of Move to Cashless Society
- Sylvia Lim asked about the potential negative economic and psychological effects of moving to a cashless society on specific groups, while the Prime Minister's representative clarified that Singapore does not aim to be fully cashless and cash will remain in use for the foreseeable future.
- The government highlighted the growing adoption of e-payments, noting that over 80% of Singaporeans use them and over a million have signed up for PayNow, with benefits such as increased convenience for consumers and reduced cash handling costs for businesses.
- Infrastructure like FAST, PayNow, and a standardised QR code has been developed to support e-payments, though the full benefits are still emerging as solutions proliferate and become more user-friendly.
- Efforts are being made to educate the public, including seniors and workers, through programs by government agencies, banks, and community volunteers to ensure everyone can benefit from digital payments.