Limit Charges on Cashier's Orders to Assist Elderly and Digitally Illiterate Who Withdraw Their Own Savings in Cashier's Orders
- Mr Don Wee questioned whether MAS should cap bank charges on cashier's orders for self-use withdrawals and what support exists for elderly and digitally illiterate individuals who may need to pay these fees.
- The Prime Minister explained that cashier's orders are for large transactions, involve processing costs, and have fees of $3–$15; MAS does not set fee limits but requires banks to disclose fees and deal fairly with customers.
- Some major banks waive fees for the first cashier's order payable to the account holder's own name, while others may waive fees upon request from customers facing financial difficulties, including lower-income elderly.
- Alternatives like free ATM or internet banking transfers exist for moving funds between banks, offering cost-free options for those who can use them.