MAS and Life Insurance Association of Singapore (LIAS) Collaboration on Clinical Guidance for Insurance Medical Record Disclosure Context Requirements for Claims
Dr. Haresh Singaraju raised concerns about how clinicians should disclose patient medical records to insurers when the insurance request forms lack clarity on the claims or request all medical records. Ong Ye Kung stated that clinicians are legally required to maintain patient confidentiality and cannot access the National Electronic Health Record for insurance purposes. Clinicians should seek clarification from insurers when requests are unclear and prepare separate medical memos based on their records. The Ministry of Health has issued guidance to clinicians and insurers to ensure compliance with confidentiality regulations.