Defect Rates and Time Taken for Resolution of Defects for BTO Flats Built Before and After COVID-19 Pandemic
- Minister Desmond Lee stated that HDB’s average CONQUAS scores increased from 92 in FY2017–2019 to 95 in FY2020–2022, showing no decline in construction quality.
- The proportion of flat owners reporting defects within the one-year Defects Liability Period remained unchanged before and after the COVID-19 pandemic.
- More than 90% of all reported defects were rectified within 14 working days for both pre- and post-pandemic BTO flats, with most defects being minor imperfections.