Making Automated Clearance Lanes at Border Checkpoints More Accessible, User-friendly and Secure Against Unauthorised Entry
- Automated clearance lanes process travellers up to 40% faster than manual counters, require less space and fewer officers, and are being expanded with over 160 new lanes installed in 2023 and 230 more planned this year to accommodate rising volumes.
- Special Assistance Lanes (SALs) are wider and designed for travellers with disabilities, families with elderly or young children, and wheelchair users, with 58 installed across key checkpoints in 2023 and more to be added this year.
- The new Automated Border Control System (ABCS) uses biometrics and data analytics to detect forged passports, high-risk travellers, and unauthorised entry, with on-site officers receiving alerts and conducting profiling.
- ICA systems comply with stringent security and data protection requirements and undergo regular audits to mitigate cyber threats and vulnerabilities.
- The ABCS will allow all foreign visitors, regardless of nationality or visit frequency, to use automated lanes, replacing existing lanes and manual counters progressively.