Vikram Nair raised questions regarding the proportion of money mules arrested who are unwitting accomplices, recruitment methods used by criminal syndicates, and further measures to combat these issues. K Shanmugam explained that scammers recruit mules through online messaging and social media, offering payment for providing bank accounts and personal credentials. The Ministry of Home Affairs has taken a strong stance against mules, investigating over 3,500 cases in 2025, with over 500 charges filed. A new facility restriction framework has been implemented to limit scam mules' access to financial and telecommunications services while allowing them basic banking access, and individuals can appeal their restrictions if believed to be wrongful.