Gerald Giam Yean Song questioned the Minister for Transport about guidelines for public transport operators to ensure safer bus services, including alighting closer to the kerb, reducing jerky driving, and improving attention to traffic signals. Chee Hong Tat emphasized that safety is a priority, with stringent standards set for operators and regular safety guidance provided by the Land Transport Authority. Bus safety training for new captains includes messages about stopping near the kerb, attentive driving, and smooth operation techniques. Additionally, technology such as telematics systems is used to monitor and provide feedback on bus captains' driving behaviors, aiding in their training and safety awareness.