Annual Cases of Abuse and Assaults against Bus Captains
- The Ministry of Transport reported 26 substantiated abuse cases against bus captains in 2018, rising to 52 in 2019, 50 in 2020, 35 in 2021, and 27 in 2022, with perpetrators facing penalties under the Protection from Harassment Act and Penal Code, including jail and fines.
- Protective barriers in buses were trialed but discontinued due to driver feedback about glare posing safety risks, while the government emphasized a zero-tolerance stance and a tripartite approach with operators and unions to deter abuse.
- Transport workers’ union representative Melvin Yong noted a downward trend but raised concerns about recent cases and suggested reviewing penalties, with the ministry indicating openness to reviewing deterrents if needed and promoting a more gracious commuting culture.