Increase in Reports of Elder Abuse and Neglect during COVID-19 Pandemic
- The Minister reported an increase in elder abuse cases at Family Service Centres during the pandemic (232 in 2019 to 338 in 2021), while cases handled by Adult Protective Services and other specialist centres saw no significant rise.
- MSF enhanced monitoring through more frequent check-ins via calls and home visits during reduced community visibility, alongside public education campaigns to encourage early reporting.
- MSF continues to collaborate with community partners, hospitals, and authorities to detect and address elder abuse, urging the public to use the 24-hour helpline for suspected cases.
- Community networks and volunteers are engaged through training to identify signs of abuse and by organizing befriending activities to support seniors’ well-being.
- The government emphasizes that family violence, including elder abuse, is not tolerated and everyone has a role in keeping seniors safe.