Oversight of Administrative Fees Charged by Pawnbrokers and Moneylenders
- The Ministry of Law oversees pawnbrokers and moneylenders through distinct regulatory regimes, with specific limits on administrative fees: pawnbrokers can charge up to $2 per pawn ticket for cashless transactions, while moneylenders may charge up to 10% of the loan quantum.
- The administrative fee for pawnbrokers was introduced in January 2023 to support digitalization and offset costs from adopting cashless payment services, whereas the fee for moneylenders helps cover operational risks such as loan defaults.
- The Registries of Moneylenders and Pawnbrokers conduct regular inspections and investigate alleged misconduct; non-compliant licensees may face warnings, prosecution, or licence suspension or revocation.
- Members of the public who believe they have been wrongfully charged can report the issue through the Ministry of Law’s website.