Complaints against Employment Agencies for Obscuring Important Information of Migrant Domestic Workers in Each of Last Five Years
- In the last five years, 30 complaints were lodged against employment agencies for obscuring information of migrant domestic workers, with 18 investigated by the Ministry of Manpower.
- Of the investigated cases, six resulted in fines or warnings for the agencies, while the rest were dismissed due to insufficient evidence or misunderstandings.
- Employers who suffer from unlawful actions by agencies are offered refunds or replacement domestic workers as redress.
- The Ministry emphasized that employment agencies are legally required to provide accurate information and that complaints are taken seriously.