Number and Operating Hours of Immigration Counters at Woodlands and Tuas Checkpoints
- There are 302 immigration counters at Woodlands Checkpoint and 276 at Tuas Checkpoint for motorists entering and leaving Singapore, with about 92% of counters manned during the December 2022 peak period.
- The Immigration and Checkpoints Authority uses dynamic officer deployment, flexible lane conversion, and technology like automated clearance to manage congestion, but limits exist due to heavy traffic and infrastructure constraints.
- Longer-term measures include expanding automated in-car clearance, the Automated Clearance Initiative for eligible visitors, and collaboration with transport agencies and Traffic Police, plus upcoming projects like the Johor Bahru-Singapore Rapid Transit System Link and Woodlands Checkpoint redevelopment to boost capacity.