Mediation for Flexible Work Arrangement Requests
Yeo Wan Ling asked about the number of cases related to the Tripartite Guidelines on Flexible Work Arrangement Requests (TG-FWAR) referred to TADM and TAFEP for mediation, and the most common reasons for mediation. Tan See Leng responded that since the TG-FWAR took effect on December 1, 2024, only one complaint has been received by TAFEP, which assisted the company in aligning its processes with the guidelines. TADM does not handle TG-FWAR complaints, and with only one complaint to date, identifying common reasons for mediation is not feasible.