Rachel Ong requested data on reports of errant users of personal mobility devices from 2019 to 2023 via the MyTransport app, the percentage of incidents reported, alternatives for reporting, and the possibility of integrating this function into the OneService app. Chee Hong Tat provided the number of reports received annually, totaling 3,093 in 2019, 3,402 in 2020, but decreasing to 747 in 2023, which constitutes about 36% of overall reports. The public can also report incidents through the OneService app, by calling the LTA hotline, or by using a feedback form on the LTA website.